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Refund Policy

  1. Custom made garments are produced individually with the high craftsmanship quality and can be returned only if production defect is found. Color, style or body fit complaints can not be accepted as the reasons for the product return due to preliminary consent with this features received from the customer before production starts.
  2. 100% refund of an amount paid by the customer for a digital design course is possible only if the www.craftgd.com administrator receives the refund request earlier than 1 month before the course start date. 75% refund of an amount paid by the customer for a digital design course is possible only if the www.craftgd.com administrator receives the refund request earlier than 14 days before the course start date. The refund request should be sent at sales@craftgd.com address.
  3. Digital products and services, such as e-book subscriptions, video courses, digital files of images etc. are not refundable.
  4. Design or consulting services fees are not refundable.